Terms

Who can use the service

You must be at least 18, or older where local law sets a higher age, and live in a place where we offer the service. We check your location when you visit and again before every deposit, pack and withdrawal.

You must not use a VPN, proxy or any other tool that hides or changes your location. If we detect one, the action is blocked and recorded, and we may close the account.

One account per person. We may ask you to verify your identity and age at any time, and always before a withdrawal or the shipment of a high-value piece.

What a pack is

A pack is a purchase of one watch drawn at random from the pool listed on its page. Odds for each tier and each piece are published before you buy.

Each draw is computed from seeds that you can verify, as described on the fairness page. A draw is final once made.

After you draw

The piece is yours to claim. You can have it shipped to you for the fee shown before you confirm, normally delivered within 21 days of your request, or accept our buyback offer within 7 days. The offer is a fixed share of the piece's value at the moment you drew and does not change during that time.

Where local rules require, buyback is paid as pack credit rather than withdrawable funds, or not offered. This is shown on the offer itself.

Payments and balances

Your balance is the sum of the entries in your ledger, which you can see at any time. We do not accept card payments. Withdrawals go only to a destination in your name, after identity verification.

Part of a balance can be pack credit. Pack credit is spent on packs, is used before your own money when you open one, and cannot be withdrawn. If part of a pack was paid for with pack credit, the same share of that piece's buyback is paid as pack credit and the rest as withdrawable funds. Your own money is never turned into pack credit.

First pack guarantee

If your first pull is worth less than the pack, we add the difference as pack credit, up to $100. The pack's price and the piece's listed value at the moment of the draw are what is compared. It applies to the first pack an account ever opens, is added as soon as that pack is opened, and does not expire.

Pack credit is spent on packs and cannot be withdrawn. The guarantee is once per person: opening more than one account to use it again is not allowed. We may end the offer at any time; credit already added stays yours.

Welcome credit

Your first deposit of $20 or more comes with $5 of pack credit. It is added when the deposit is confirmed, once per person, and does not expire.

It is not available to anyone whose account is locked or on a break, and opening more than one account to collect it again is not allowed. We may end the offer at any time; credit already added stays yours.

Limits, breaks and account locks

You can set deposit limits, take a break or lock your account at any time. Raising or removing a limit takes effect after 24 hours. A lock cannot be ended early.