Privacy

What we collect

Account details you give us: your email address, your date of birth, a display name if you choose one, and the time you accepted the terms.

Where you are: the country and region your connection appears to come from, checked when you visit and before each deposit, pack and withdrawal. We keep a one-way fingerprint of your network address with those checks, not the address itself.

What you do: packs opened and what each drew, your balance ledger, buyback choices, deposits and withdrawals, the limits and breaks you set, and delivery requests with the address you enter for them.

Identity checks: whether a check was passed, by which provider and when. The documents themselves stay with the verification provider.

Why we collect it

To run your account and deliver what you draw; to prove that every draw was fair; to keep the service to adults in places where we may offer it; to prevent fraud and meet our legal duties on money movement; and to apply the limits, breaks and exclusions you set.

We do not sell your information, and we do not use it for advertising.

What is public

Every draw appears in a public list so anyone can check it: what was drawn, from which pack and tier, its value and the time. That list never shows who made the draw.

Payments are made on a public blockchain. The amount, the time and the wallet addresses of each deposit and payout are public there by the nature of the network. Once a day a fingerprint of that day's records is written to the same blockchain; it contains nothing personal and cannot be turned back into the records.

On your device

One sign-in cookie keeps you signed in. Your browser also remembers two preferences on your device: how packs open on screen, and when your current session started, for the play-time reminder. There are no advertising or tracking cookies.

Who else handles it

Companies that run parts of the service for us: hosting and database providers, the payment processor, the identity and location check providers, the email sender and the courier who delivers to you. Each receives only what its job needs.

How long we keep it

Draws, ledger entries and the audit trail are kept permanently and cannot be edited: that is what makes them checkable. Account locks are kept so they can be enforced. Other account details are kept while your account is open and for as long afterwards as the law requires.

Your choices

You can ask for a copy of your information, ask us to correct it, or close your account. Some records must be kept even after an account closes, as described above. Write to the address below and we will answer within 30 days.